Difficult Conversations - The Beginning
Mon, Mar 09
|Microsoft Teams Virtual Event
Learn how to prepare for a difficult conversation and how we often set traps that make these conversations harder than they need to be.
Time & Location
Mar 09, 2026, 10:00 AM – 12:00 PM MDT
Microsoft Teams Virtual Event
About the event
In this 2-hour workshop, we will utilize small and large group discussions to make sense of what makes difficult conversations so challenging and explore straightforward techniques for preparing ourselves to have these conversations more productively.
Here is a full description of the workshop:
Communication breakdowns cost businesses hundreds of thousands of dollars annually. While we may not immediately identify the problem as a communication issue, symptoms of these breakdowns include:
employee disengagement
angry customers
sub-standard work product